So, there are many good reasons for not getting a receipt. However, a recipient can open the message and read it without even noticing the link to send a receipt. Here the recipient can choose to Never send a receipt, Always send a receipt or to Ask each time whether to send a read receipt.įinally, not all email programs support read receipts. Select Mail and go down to the Tracking area. To choose how Outlook deals with read receipts, click the FILE tab and Options. To trigger a read receipt, the message must be marked as read, which occurs when they switch to another message, or actually open the message.Īlso, read receipts might be blocked by Outlook. Other reasons may have more to do with configuration than attitude.įor example, a read receipt won't be sent, if a recipient reads the email in the reading pane. Whatever their reasons, you need to be sensitive to how your request for a read receipt will be taken, given the context of your message. It could be a privacy issue, maybe they find read receipts annoying, or maybe they want to make a point. Now, why would someone not want to send you a read receipt? Here are some of them: First, when a recipient sees your request, they choose No.
However, there are many more reasons for not receiving a read receipt.
So, it is possible that you could receive confirmation that an email was read, but not delivered. It just means that your requests weren't fulfilled.įor example, many email servers have anti-spam filters that block them from sending delivery receipts. But not receiving them can mean a lot of things.įirst, it doesn't mean your message wasn't delivered, opened or read. Receiving a delivery or read receipt can mean only one thing.
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